Information
Decision Record 152- Call Recording Contract Extension
Decision taken
The PFCC has approved the awarding of a one year contract to Red Box who currently provide
the force’s recording platform for call recording (mainly Focused around the Force Control
Room. The recording includes Airwave radio channels, APD workstations and Ambient Room
Recording and the recording of Cisco endpoints. This extension will allow the contract to form
part of the negotiations when the main Datrix/CAE – Network Telephony contract comes up
for renewal in 2020
