Information

Decision Record 517 – Contract for IT Service Management Platform with Alemba Ltd

Decision taken

The decision has been taken to award a Northamptonshire Police contract for IT Service Management (ITSM) Platform to Alemba Ltd. This consolidated system will provide a single IT Helpdesk Service where users will go to get IT problems resolved, action new requests for kit/services and monitor all IT equipment issued across the organisations.

The contract term is from 31/03/2025 to 30/03/2030. The Contract value is £276,016.20 excluding VAT for the 5 years.

full details of the decision can be found here – Decision Record 517 – Contract for IT Service Management Platform Contract with Alemba Ltd