Information

NFRS Complaints Procedure   Receipt and recording of complaints   The Customer Service Team (CST) will be responsible for the receipt and recording of all complaints against the NFRS. Complaints...

The Office of the Police, Fire and Crime Commissioner considers that it has a duty to protect staff and their right to privacy. There have been several incidents prior to...

The police super-complaints system allows designated organisations to raise issues on behalf of the public about harmful patterns or trends in policing. The police super-complaints system became operational on 1...

Forthcoming Police Appeals Tribunal Hearings Details of forthcoming hearings will be publish on this page.

1          Introduction   1.1         The Office of the Northamptonshire Police, Fire and Crime Commissioner (OPFCC), which includes Voice for Victims and Witnesses, is committed to providing a fair, consistent...

Overview Under the terms of the Policing and Crime Act 2017 the Police, Fire and Crime Commissioner is the appropriate authority for complaints made against the Chief Constable. There are...

Complaints against Northamptonshire Police are handled in two ways and by different organisations depending on the seniority of the officers concerned. Making a complaint about Northamptonshire Police All expressions of...

As Police, Fire and Crime Commissioner for Northamptonshire I have elected to adopt additional responsibilities in relation to the police complaints process. These include the receipt and initial handling of...

1. Purpose of the procedure 1.1 The Police, Fire and Crime Commissioner for Northamptonshire (the Commissioner) seeks to provide a high standard of service to the public for all matters...

1. Purpose of the procedure 1.1 The Police, Fire and Crime Commissioner for Northamptonshire (the Commissioner) seeks to provide a high standard of service to the public for all matters...