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Fire and Rescue Service Complaints Procedure
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Scheme of Delegation Relating to Complaints
Police Super-Complaints
Police Appeals Tribunal Hearings
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Making a Complaint
Legally Qualified Chairs
Fire and Rescue Service Complaints Procedure
Complaints Handling
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NFRS Complaints Procedure Receipt and recording of complaints The Customer Service Team (CST) will be responsible for the receipt and recording of all complaints against the NFRS. Complaints...