FOI Request Ref 24042023-1 – Customer Service Team Information


Under the freedom of Information Act I am requesting the following information:

– Role specification for Customer Services Caseworker

– Role specification for Customer Services Manager

– Any information that will give a specific overview of what the customer services department does.


I have attached copies of the Job Descriptions for both the Customer Services Manager and the Customer Services Caseworker.

Information relating the work of the Customer Services Team can be found on our website by clicking on the following link: